Coinbase has two core products: a Global Digital Asset Exchange (GDAX) for trading a variety of digital assets on its professional asset trading platform, and a user-facing retail broker of Bitcoin, Bitcoin Cash, Ether, Ethereum Classic, and Litecoin for fiat currency. It also offers an API for developers and merchants to build applications and accept payments in both digital currencies. As of 2018, the company offered buy/sell trading functionality in 32 countries, while the cryptocurrency wallet was available in 190 countries worldwide. On March 26, 2018, Coinbase announced their intention to add support for ERC-20 tokens.
Bitcoin (BTC) is a consensus network that enables a new payment system and a completely digital currency. Powered by its users, it is a peer to peer payment network that requires no central authority to operate. On October 31st, 2008, an individual or group of individuals operating under the pseudonym "Satoshi Nakamoto" published the Bitcoin Whitepaper and described it as: "a purely peer-to-peer version of electronic cash, which would allow online payments to be sent directly from one party to another without going through a financial institution."
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I have not been using Coinbase long but I have used it long enough to feel like I’m getting burned. I am using Coinbase as, what I call, a pass through as in the end, I am purchasing crypto that is not supported by Coinbase with the BTC I purchase through Coinbase. While the app itself is great as it is easy to navigate the process of withdrawing funds is not so great. I purchased BTC with the intent of withdrawing to purchase another crypto. A week and several emails later my BTC has not yet been released for withdraw. Prior to this transaction I had done several others successfully with no issues, now, for no reason whatsoever my funds are pended for “further research”. I am a patient person but as I’m sitting here waiting the BTC value is falling and the cost of the crypto I am looking to purchase is rising which means at this point I have missed out on a few hundred dollars of profit all because Coinbase won’t release my funds. I am giving only 1 star because (1) communication with Customer Service has not been great as I am still sitting here clueless on what’s going on and (2) I’ve missed out on significant profit and have no idea why or have any sense of comfort that this won’t be an ongoing issue
Essentially, if you are interested in trading in digital currencies but don't want to get bogged down in the underlying technology, products like Coinbase are a way to begin a foray into a new form of currency speculation and investing. You do, however, lose some of the advantages of trading in a cryptocurrency and through the blockchain. On Coinbase, you have no pseudo anonymity—your name is attached to your Coinbase account and so is your bank account, so transaction history is relatively easy to track down. And if you're not working on the blockchain, there's not much you can do to ensure that the verification of your transaction history or your account is taking place on the blockchain. You are, instead, placing trust in the intermediary, in this case, Coinbase.
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Coinbase was founded in June 2012 by Brian Armstrong and Fred Ehrsam. Blockchain.info co-founder Ben Reeves was part of the original founding team but later parted ways with Armstrong due to a difference in how the Coinbase wallet should operate. The remaining founding team enrolled in the Summer 2012 Y Combinator startup incubator program. In October 2012, the company launched the services to buy and sell bitcoin through bank transfers. In May 2013, the company received a US$5 million Series A investment led by Fred Wilson from the venture capital firm Union Square Ventures. In December 2013, the company received a US$25 million investment, from the venture capital firms Andreessen Horowitz, Union Square Ventures (USV), and Ribbit Capital.
Coinbase is a terrible and unprofessional company. They’ve ignored my requests for escalation after providing no feed back on the issues I am having. These issues are costing this customer not only monetarily, but due to the lack of transparency with new policies in which coinbase will hold your funds hostage for 10 days while advising that it can be transferred “instantly” is not only false, but malicious contempt.