On February 16, 2018, Coinbase admitted that some customers were overcharged in error for credit and debit purchases of cryptocurrencies. The problem was initiated when banks and card issuers changed the merchant category code (MCC) for cryptocurrency purchases earlier this month. This meant that cryptocurrency payments would now be processed as "cash advances", meaning that banks and credit card issuers could begin charging customers cash-advance fees for cryptocurrency purchases. Any customers who purchased cryptocurrency on their exchange between January 22 and February 11, 2018 could have been affected. At first, Visa blamed Coinbase, telling the Financial Times on February 16 that it had "not made any systems changes that would result in the duplicate transactions cardholders are reporting." However, the latest statement from Visa and Worldpay on the Coinbase blog clarifies: "This issue was not caused by Coinbase."
If you do have this much money tied up in Bitcoin, though, you may want a more secure space to store it. If this is the case, Coinbase offers a Coinbase vault, which has time-delayed withdrawals (giving you 48 hours to cancel a withdrawal) and the option of multiple approvers, increasing security by ensuring that all withdrawals are approved by multiple people. They also offer a multisig vault, which is basically an even more involved and more secure vault, requiring multiple keys to unlock.
For those of you who have not been paying attention to one of the biggest trends in investing and tech, cryptocurrencies are digital currencies using encryption techniques that regulate the generation of currency and verify the transfer of funds, operating independently of a central bank. Units of currency are created through a process referred to as mining.
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Bitcoin (BTC) is the world’s first decentralized digital currency and payment system and is by far the most known and valuable cryptocurrency. It was created in 2009 by an anonymous person or group called Satoshi Nakamoto. Bitcoin enables transactions to be sent peer-to-peer without passing through a central authority. The transactions are recorded on a decentralized public ledger called the blockchain and each payment acquires a small transaction fee to cover the cost of the network. The total supply of Bitcoin is 21 million and it’s smallest unit of bitcoin is called a Satoshi, it’s a hundred millionth of a bitcoin – 0.00000001 BTC. The creation of Bitcoin’s is happening through mining. Miners have the task to validate transactions and keep the network secure. Their efforts are rewarded by new minted Bitcoins and transactions fees. Bitcoin can be exchanged for fiat or other cryptocurrencies, products and services. Over 100,000 merchants and vendors accepts bitcoin as a payment.
In February 2019, Coinbase announced that it had acquired "blockchain intelligence platform" Neutrino, an Italy-based startup, for an undisclosed price. The acquisition raised concern among some Coinbase users based on Neutrino founders' connection to the Hacking Team, which has been accused of providing internet surveillance technology to governments with poor human rights records. On March 4, 2019, Coinbase CEO Brian Armstrong said his company "did not properly evaluate" the deal from a due diligence perspective and thus any Neutrino staff who previously worked at Hacking Team "will transition out of Coinbase."