Coinbase is a terrible and unprofessional company. They’ve ignored my requests for escalation after providing no feed back on the issues I am having. These issues are costing this customer not only monetarily, but due to the lack of transparency with new policies in which coinbase will hold your funds hostage for 10 days while advising that it can be transferred “instantly” is not only false, but malicious contempt.
The other 2% of customer funds, held online, are covered in the event of a breach of Coinbase's online storage. Also, Coinbase holds all customer fiat currency in custodial bank accounts, on behalf of customers. So, if you have fiat currency in Coinbase, in a USD wallet, it is covered by FDIC insurance up to $250,000 (just like a "regular" bank). This protects customer assets (so long as they have been converted to fiat currency) even in the event of Coinbase becoming insolvent.

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Because the blockchain works by verifying transaction history, and this verification process is labor-intensive and slow, only so many transactions can be verified in a certain timespan. So, if you sell your Bitcoin, but the purchase isn’t confirmed by the blockchain network, and the price of the currency changes, the sale won’t process. You'd have to sell your Bitcoin at whatever the new rate is (if you so choose to sell). Also due to the reality of blockchain, as well as for other reasons thus far unidentified, the Coinbase payout system can sometimes be unreliable. There have been reports of extensively delayed payout periods, and bugs sometimes keep the site from running as efficiently as it could or should. A word to the wise: if you are going to invest in and speculate on cryptocurrencies, do so carefully.​

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The platform stores 98% of customers funds offline to ensure the security of the cryptocurrency assets you purchase and store within Coinbase. On their website, Coinbase assures customers that "sensitive data that would normally reside on our servers is disconnected entirely from the internet." Data is then encrypted, and transferred to USB drives and paper backups, and distributed in safe deposit boxes vaults all over the world. 

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On February 16, 2018, Coinbase admitted that some customers were overcharged in error for credit and debit purchases of cryptocurrencies. The problem was initiated when banks and card issuers changed the merchant category code (MCC) for cryptocurrency purchases earlier this month. This meant that cryptocurrency payments would now be processed as "cash advances", meaning that banks and credit card issuers could begin charging customers cash-advance fees for cryptocurrency purchases. Any customers who purchased cryptocurrency on their exchange between January 22 and February 11, 2018 could have been affected. At first, Visa blamed Coinbase, telling the Financial Times on February 16 that it had "not made any systems changes that would result in the duplicate transactions cardholders are reporting." However, the latest statement from Visa and Worldpay on the Coinbase blog clarifies: "This issue was not caused by Coinbase."[45]

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In 2014, the company grew to one million users, acquired the blockchain explorer service Blockr and the web bookmarking company Kippt, secured insurance covering the value of bitcoin stored on their servers, and launched the vault system for secure bitcoin storage.[12][13][14] Throughout 2014, the company also formed partnerships with Overstock, Dell, Expedia, Dish Network, and Time Inc. allowing those firms to accept bitcoin payments.[15][16][17][18] The company also added bitcoin payment processing capabilities to the traditional payment companies Stripe, Braintree, and PayPal.[19]

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The other 2% of customer funds, held online, are covered in the event of a breach of Coinbase's online storage. Also, Coinbase holds all customer fiat currency in custodial bank accounts, on behalf of customers. So, if you have fiat currency in Coinbase, in a USD wallet, it is covered by FDIC insurance up to $250,000 (just like a "regular" bank). This protects customer assets (so long as they have been converted to fiat currency) even in the event of Coinbase becoming insolvent.

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Hey to all. Since around 2 months, I am with 99bitcoins reading and getting info and I am very happy here, thanks for a good site. For my bad luck I did not check here for a review of coinbase, I would have save a lot of worthless time. To tell the truth, I hope there is a internet god out there and shut them down. I did not know about their support in US, but as I read the first reviews here, it seems they make themselves a pretty bad place there too. I am located in the D.R.,… Read more »

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